Note: This service is currently unstable and this was officially announced by them.
I’m Gabor, CEO and co-founder of Automizy.
Unfortunately, in the last weeks, the Automizy app became very unstable. A lot of you experienced login issues, campaign sending delays, and similar problems frequently.
This is unacceptable and you are 100% right when complaining about it. I would be very angry if a service that I paid for would be so unreliable.
In this post, I would like to give you detailed information about the root cause of the problem, how we will solve this and what you can expect in the upcoming months.
Why do we have these problems?
Our LTD campaign on SaaS Mantra was so successful that now we have 30x more daily active users than we had at the beginning of this year. It turned out that our software architecture was not prepared to serve this huge number of users.
In the first years of Automizy, we mostly had a small number of big enterprise customers. So Automizy was good at handling millions of contacts and sending tens of millions of emails for 50 or 100 enterprise customers, but now we have serious problems with serving thousands of small business customers.
We thought that we have time for the backend architecture refactoring, and we can solve it in the upcoming years, but the sad truth is that we reached the last limit that our current architecture can serve.
If that wouldn’t be enough, now during the end of the year campaigns when all of you are using Automizy with full capacity, the server infrastructure can’t handle this huge load.
What is our plan and how will we solve his problem?
This summer we already started research and planning of the new backend architecture. We have the plan and we already started the refactoring process in October.
What we are doing now is refactoring the backend code service-by-service and deploying the refactored services to AWS.
What can you expect for the upcoming months?
The most serious problem is with the login service. We will stabilize it by the end of January. Our senior engineers are working on this problem.
In Q1 we will refactor the services that are responsible for the biggest server load and move them to AWS one-by-one. According to our plans, by the end of March, we can transfer a big enough portion of services to AWS so that the old part of the software will be able to handle the remaining load.
In Q2 we will continue with the refactoring and won’t stop until the whole software will run on AWS.
So that’s the current situation and our plan. I’m really sorry about all of this. Unfortunately, this is the real situation behind the scenes. Even if we do our best it will take at least 3-4 months until we can provide a rock-solid service for you.
I understand if all of you are angry and don’t care about our challenges. It is our problem, and we have to solve it.
I just wanted to inform you what you can expect so that you can make an appropriate decision about using Automizy and relying on our service in the upcoming 3-4 months.
I can guarantee that Automizy will be a world-class service in the long run. So you did not waste the money that you spent on buying the LTD. It will be worth a lot when we solve these issues.
There is one more, very important thing here:
Please don’t be angry with the Automizy team! They are doing their best and even more. There is only one person who is responsible for this situation and that’s me. Some of my previous decisions were strategically wrong. That caused this situation. If you are angry, please be angry at me. I’m the only person who is responsible for all of your current pain related to these issues.
What is Automizy?
It’s a full email marketing software with automation to communicate with your customers, leads, and website readers. With this, you can collect leads and send bulk email newsletters or send them auto email sequences to contact based on their actions or time delay automatically.
Is it a cold email outreach tool?
It’s not an email outreach or cold email tool, so you cannot use it for that purpose.
What I mean by that is the user will need to give consent by subscribing to your newsletter through their form or API, then only you can send bulk emails to them.
Using this to send emails you found online or through the database is not allowed in this service, and you will need cold email outreach software for that purpose.
Some of the alternatives for Automizy include MailChimp, SendinBlue, HubSpot, Constant Contact, Moosend, Aweber, GetResponse, Drip, MailerLite, ConvertKit & more.
- REST API
- Facebook Lead Ads
- Hubspot CRM
- Gravity Forms
- Google Sheets
- and more
- The lead form will work with any platform (WordPress, HTML, Shopify, etc.)
- DKIM and SPF support
- Interactive and easy to use dashboard
- Many email templates (Premade, Basic, HTML Code, Drag and Drop & Copy Previous)
- Hidden fields, custom fields, UTM, ReCaptcha, and GDPR on embedded forms
- Great visual drag and drop email builder with the subject line grader
- Mini CRM system
- Unsubscribed, bounced, or duplicated contacts do not count towards the overall limit
- Sub-accounts management
- System is currently unstable and they have asked 4 months time to fix it.
- Timeout login issues and poor delivery.
- No A/B split testing for email body
- No advanced design for embed form
- No direct WordPress compatibility
- Many great competitors in the market
Check it out
Affiliate Disclosure: You can click on any links to check it out, but if you click on the affiliate link and make a purchase, I may receive a small commission but does not affect your purchase price and helps me create more content like this and keep the site running. Learn more