Digital marketing contract and invoice templates

The two documents that decide whether agency work is profitable: a services agreement and an invoice. The contract template covers eleven clauses with what each is for and where money is usually lost — IP transferring on payment rather than delivery, and who carries the ad spend. The invoice template calculates line totals, tax and a separate pass-through ad-spend line. Not legal advice.

  • TEMPLATE
  • DOCX
  • XLSX
  • FREE
Best for
Freelancers and agencies taking on client work
Includes
Word contract + Excel invoice with working totals
Time to use
45 minutes, then a solicitor

Free to download and use in your own client work. No email address required.

Two documents decide whether client work is actually profitable, and neither is the proposal. One defines what you owe; the other gets you paid.

This is not legal advice

These templates are a starting point written from commercial experience, not legal training. Contract law differs by country and by situation. Have a qualified solicitor review anything you intend to rely on — particularly the liability, intellectual property and termination clauses, which are the three where a bad template costs real money.

What each clause is for

Read this before editing. The “watch for” column is where money is usually lost.

ClauseIts jobWatch for
Parties and datesWho is contracting, from when, how longUse the legal entity name, not the trading name
ServicesWhat you will do, by reference to a scope documentReference the scope rather than restating it, so scope can change without redrafting
Fees and payment termsAmount, frequency, due date, and late consequencesState a late-payment consequence, or your terms are a suggestion
Ad spend and pass-through costsWho pays the platformsIf it flows through you, you carry their cash-flow risk
Client responsibilitiesAccess, approvals, materials, a named contactTie delays to this clause or every delay becomes your fault
Term and terminationInitial term, notice, work in progress30 days’ notice with monthly billing in advance can leave a part-month. Say which
Intellectual propertyWho owns deliverables, and whenTransfer on payment, not on delivery
ConfidentialityBoth directions, with a durationInclude a carve-out to describe the work anonymously in a portfolio
LiabilityCaps and exclusionsThe one clause most worth paying a solicitor for. Do not copy this from a template
Data protectionRequired wherever you touch personal dataIf you handle their customer data at all, this is not optional
Governing lawWhose law, and where disputes are heardCheap to agree at the start, expensive to argue later

The two lines that carry most of the risk

Intellectual property transfers on payment, not on delivery. One word. If ownership passes on delivery, an unpaid invoice leaves you with no leverage and them with the work. On payment, the position is simply clearer for everyone.

Ad spend should not flow through you. If the client pays the platforms directly, their late payment is between them and Google. If it flows through your account, you are funding their media budget on your own credit — and a single late payment can be larger than your monthly fee.

Terms worth refusing

If a client’s own contract contains these, negotiate before signing:

  • Unlimited revisions, or “until the client is satisfied” — an obligation with no defined end.
  • Payment on results, where the results depend on their sales team, their pricing and their product.
  • No notice period, so either side can end it mid-month.
  • IP transferring on delivery rather than on payment.
  • An indemnity you have not read, in a contract they drafted.
  • A scope described in the contract itself, so every small change needs a formal variation.

Invoice template

The Excel invoice calculates what it should and asks for what it needs. Line amounts are quantity × unit price, then subtotal, tax at your rate, and a separate line for pass-through ad spend before the total.

That separation matters commercially: blending media into your fee makes your margin look like their media budget, which distorts every conversation you have about value afterwards.

FieldWhy it matters
Invoice numberSequential and unique. Their accounts system needs it to exist
Invoice date and due dateBoth. “Net 14” without a date is not a due date
Purchase order referenceIf they use POs, an invoice without one will not be paid
Line items with period“Retainer — March 2026” beats “Services rendered”
Ad spend, separatelyNever blended into your fee
Payment detailsOn the invoice itself, not in the covering email

Contract, proposal, scope — which is which

They are three documents and conflating them causes most disputes:

  • The proposal persuades. It describes their problem, your approach and the price.
  • The scope lists deliverables and exclusions. It changes as work evolves, which is why the contract should reference it rather than contain it.
  • The contract governs the commercial relationship — payment, IP, liability, termination. It should rarely change.

Putting the scope inside the contract is the mistake that turns every small change into a variation requiring signatures.

Before you send either document

  1. Replace every bracket, and read it once as the client would.
  2. Check the entity names against Companies House or your local register — not the website footer.
  3. Have a solicitor read the liability, IP and termination clauses at least once. Pay for it once and reuse the result for every client afterwards.
  4. Keep a signed copy somewhere that survives a laptop failure.